Andrew Harrold's Resume (Last updated October 1st 2008)

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Andrew Harrold
Overland Park, Kansas 66212

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OBJECTIVE

Successful professional qualified by 15 years of visable achievements in the food service/hospitality industry, seeking a position in professional environment where skills and experience can best be utilized.

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WORK EXPERIENCE

Ristorante DaVinci
General Manager

01/2007 - 09/2007
1180 Bishop Montreal, Quebec H3G2E3 Tel-514-471-2001


Experienced in operations management sales, budget development, staffing, and cost control.

Managed 33 shift associates including wait staff, bussers, food runners and bartenders.

Created, developed and implemented a formal training program and trained all new employees to be more efficient and increase sales.

Responsible for lowering liquor cost from 36% to 22% within 60 days of taking over operational control.

Responsible for lowering food cost from 36% to 33% after 90 days of taking over operational control.

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JJ's Restaurant
Bartender/Server/Fill-in Manager

02/2004 - 12/2006
910 W 48ST Kansas City, Missouri 64111 Tel-816-561-7136


Learned all aspects of front of the house operations from professional life long Restaurateurs.

Strived for perfect customer service for every guest.

Developed loyal, repeat guests by demonstrating ability to interact with all customers while giving exceptional service.

Increased extensive wine knowledge by attending weekly wine seminars and meeting with wine representatives.

Trained all new bartenders and servers.

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Starker's Reserve Restaurant
Server/Bartender

09/2001 - 12/2003
201 W 47ST Kansas City, Missouri 64112 Tel-816-753-3565


Executed classic fine dining techniques, as well as table side service at an incredibly high level.

Continued wine education while working with Wine Spectator Grand Award Winning wine list.


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SKILLS

  • Reliable worker with the ability to quickly learn new concepts and skills.
  • Thrives in high pressure environments.
  • Excellent interpersonal skills and great attention to detail.
  • Great overall wine knowledge with emphasis on California and France.

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EDUCATION

Penn Valley Community College
in Associates of Arts in Communication Studies

01/2002 - 12/2004
3201 Southwest Trafficway Kansas City, Missouri

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